Privacy Policy

Effective Date: 23-01-2026

Welcome to Swarn. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how Swarn (“we”, “our”, “us”) collects, uses, stores, and protects your information when you visit or make a purchase from our website.

 

1. Information We Collect

When you use our website, we may collect the following information:

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a) Personal Information

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through third-party payment gateways)

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b) Order & Transaction Information

• Products purchased

• Order history

• Payment status and transaction reference

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c) Technical Information

• IP address

• Browser type and device information

• Pages visited and time spent on the website

• Cookies and similar tracking technologies

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2. How We Use Your Information

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We use your information to:

• Process and deliver your jewellery orders

• Communicate order confirmations, shipping updates, and customer support

• Improve website functionality and user experience

• Prevent fraud and unauthorized transactions

• Comply with legal and regulatory obligations

• Send promotional emails or offers (only if you opt in)

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3. Payment Information

All online payments are processed through secure third-party payment gateways.
Swarn does not store or have access to your credit/debit card details, UPI, or net banking credentials.

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4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may be shared only with:

• Logistics and delivery partners (for order fulfillment)

• Payment service providers (for secure transactions)

• Legal authorities, if required by law

All third parties are required to maintain confidentiality and security.

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5. Cookies Policy

Our website uses cookies to:

• Remember user preferences

• Improve website performance

• Analyze traffic and user behavior

You can disable cookies through your browser settings; however, some features of the website may not function properly.

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6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Despite our best efforts, no method of transmission over the internet is 100% secure.

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7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or update of your information

• Request deletion of your personal data (subject to legal obligations)

• Opt out of promotional communications at any time

To exercise these rights, contact us using the details below.

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8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.

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9. Children’s Privacy

Swarn does not knowingly collect personal information from individuals under the age of 18.
If such data is identified, it will be deleted immediately.

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10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Changes will be effective immediately upon posting on the website.

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11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Swarn – Jewellery E-Commerce
Email: Support@swarnindia.com
Address: Johari bazar, Jaipur , 302003